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Serving Linn County since 1997.

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COVID-19

Home COVID-19

Customer Notice

Update: To practice social distancing and to do our part in promoting good health we are temporarily reducing hours on Friday evenings and Saturday mornings. Drive-Up only hours are Monday- Friday 8:30am to 4:30pm. Saturday: 8:30am to 11:00am. These hours are effective Friday, March 27, 2020 and until further notice.

The Drive-Up will remain OPEN but the lobby will be CLOSED until further notice.

We strongly encourage you to take advantage of the Drive-Up, our 24-hour ATM, Online Banking, Mobile Banking and Remote Deposit. Please call if you have any questions (319) 378-5979.

At Hiawatha Bank & Trust Company, the safety of our clients and employees is a top priority for us so we are actively monitoring coronavirus updates and are working in concert with local health officials. 

Here’s what we are doing:

  • We are continuously receiving and reviewing updates on the coronavirus from state health departments, the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO).
  • We are providing regular communications to our employees to keep them informed and ensure they have the resources they need to remain healthy while also serving the needs of our customers.
  • We are working with each of our critical vendor partners to ensure they have a comprehensive business continuity plan designed to ensure ongoing, reliable service.
  • We have stepped up cleaning efforts and are working to secure additional wipes/cleaning supplies so that staff have supplies necessary to wipe down work areas and keep them clean.
  • We have made hand sanitizer available in all offices and lobby areas for use by customers and employees alike.
  • We are asking staff that if they, or an immediate household member, receives direct notice from the CDC regarding exposure, to contact HR as soon as possible so that we may take any precautions needed.
  • We have Pandemic Response plans in place for these situations and we are following the procedures. Critical systems and staff that are essential to our day-to-day operations are setup to operate remotely and securely in the event that our office is closed.

Here’s what you can do:

  • If you are sick or are limiting your social contact, please visit our drive up or take advantage of one our other convenient banking options, including 24-hour ATM, Online Banking, Mobile Banking and Remote Deposit. 
  • For help with any of these, or to speak to someone about your banking needs, you can call us at 319-378-5979 during normal business hours to work with a customer service representative. 
  • Visit the Center for Disease Control (CDC) for updates regarding COVID-19 and tips on keeping yourself and others safe

Rest assured, the safety of our staff and customers will remain our top priority. 

 

Hiawatha Bank & Trust Company

Pandemic Response Team

Member FDIC